Terms of Service

Effective date: August 2026 · These terms contain an arbitration clause and class-action waiver (Section 16) and a no-guarantee clause (Section 8).

These Terms of Service (the "Terms") are a binding agreement between MNFST INC — d/b/a Forever Cited ("Forever Cited," "we," "us") and the business entity that registers for or uses our platform, website, or services ("Client," "you"). By creating an account, signing an order form, or using the services, you accept these Terms.

1. Business Use Only; Authority

The services are offered solely to businesses — principally US professional firms such as law, accounting, and tax practices — and not to consumers. You represent that you are entering these Terms on behalf of a business, that you have authority to bind it, and that your use is for business purposes. Consumer-protection laws applicable only to personal, family, or household use do not apply to this agreement.

2. The Services

Forever Cited provides (a) a software platform for monitoring and improving a law firm's visibility in AI-powered search and answer engines, including a client portal, reports, and analytics ("Platform"), and (b) done-for-you professional services such as content drafting, optimization, and publishing support ("Services"), as described in your order form or subscription plan. Free AI-visibility audits are provided "as is" for evaluation purposes.

3. Accounts

You must provide accurate registration information and keep it current. You are responsible for all activity under your account, for safeguarding credentials, and for maintaining multi-factor authentication where offered. Notify us immediately at hello@forevercited.ai of any unauthorized use. We may suspend accounts that pose a security risk or violate these Terms.

4. Fees, Billing, and Automatic Renewal

Fees are stated in your order form or at checkout and are billed through Stripe, our payment processor. You authorize us to charge your payment method for all fees due, plus applicable taxes. Except as stated in these Terms or required by law, fees are non-refundable.

Automatic renewal disclosure. Subscriptions renew automatically at the end of each billing period (monthly or annual, as selected at checkout) at the then-current rate, and your payment method will be charged at the start of each renewal period, until you cancel. You may cancel at any time — effective at the end of the current billing period — through the billing page in your client portal or by emailing hello@forevercited.ai; cancellation online is available and is at least as easy as the method you used to subscribe. For annual plans, we will send a renewal reminder before the renewal date. If we materially change your price or terms, we will notify you in advance and you may cancel before the change takes effect. This disclosure is presented before checkout and acknowledgment of it is a condition of purchase.

Late amounts may accrue interest at 1.5% per month (or the maximum lawful rate, if lower). We may suspend the services for accounts more than 15 days past due after notice. You are responsible for all sales, use, and similar taxes, excluding taxes on our income.

5. Client Content; Licenses

You own your content. As between the parties, Client owns all content, data, logos, and materials it provides, and all final deliverables we create specifically for Client under a paid engagement (upon full payment), excluding our pre-existing and platform materials. You grant us a non-exclusive, worldwide license to host, copy, process, display, publish, and adapt Client content solely to provide the Platform and Services, including submitting or distributing content to third-party sites, directories, and AI/search systems at your direction.

You represent that you have all rights necessary to the content you provide and that it does not infringe third-party rights or violate applicable law or professional-conduct rules.

6. Our Intellectual Property

We own the Platform. Forever Cited retains all right, title, and interest in the Platform, our software, methodologies, templates, prompts, workflows, reports formats, aggregated and de-identified data, and all improvements — nothing in these Terms transfers them to you. We grant you a limited, non-exclusive, non-transferable subscription right to use the Platform during your term, for your internal business purposes. If you give us feedback, we may use it without restriction or obligation.

7. Attorney-Advertising Compliance — Client Responsibility

You remain responsible for bar compliance. Forever Cited is not a law firm and does not provide legal advice (see our Disclaimer). Content we draft or optimize for your firm may constitute attorney advertising subject to the rules of professional conduct of your jurisdiction(s), including rules on advertising, solicitation, specialization claims, testimonials, disclaimers, and required filings. Client — a licensed law firm — is solely responsible for reviewing and approving all content before publication and for its compliance with all applicable bar rules. The Platform provides a review-and-approval workflow to facilitate this; use of that workflow does not shift compliance responsibility to Forever Cited. We may decline to publish content that has not been approved by Client, and no content is published without Client approval.

8. No Guarantee of Results

We do not guarantee rankings, citations, or outcomes. Search engines and AI answer systems (including, without limitation, Google, ChatGPT, Claude, Gemini, and Perplexity) are operated by third parties, change constantly, and are outside our control. We make no promise, guarantee, or warranty that your firm will achieve any particular ranking, AI citation, mention, visibility score, traffic level, lead volume, client acquisition, or revenue outcome — or that any result achieved will persist. Historical results, case studies, and audit projections are illustrative only and are not predictions. You acknowledge that you are not relying on any such outcome in purchasing the services.

9. Acceptable Use

You will not, and will not permit anyone to: (a) use the services unlawfully or to publish content that is false, deceptive, defamatory, or infringing; (b) misrepresent credentials, results, or reviews, or procure fake reviews or endorsements; (c) probe, scan, or breach security, or interfere with the services; (d) reverse engineer, scrape, or copy the Platform, or access it to build a competing product; (e) resell or share access outside your firm without our written consent; (f) upload malicious code; (g) submit to the Platform any information subject to attorney-client privilege or any client confidential information beyond what is necessary and permitted, or any data you lack the right to share; or (h) use the AI chat to seek legal advice or submit sensitive personal information.

10. Third-Party Services and AI Features

The services interoperate with third-party services (e.g., Stripe, Google, Meta, X, hosting and AI providers). We are not responsible for third-party services, their availability, or their terms. AI-generated outputs (including support-chat responses, drafts, and visibility analyses) may contain errors and must be reviewed by you before reliance or publication; they are not legal, financial, or professional advice.

11. Confidentiality

Each party will protect the other's non-public business information with reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and contractors under equivalent obligations, or as required by law with notice where lawful. Our handling of personal data is governed by the Privacy Policy and, where applicable, the Data Processing Addendum.

12. Term, Termination, and Effect

These Terms apply from account creation and continue through your subscription term. Either party may terminate for material breach on 30 days' written notice if the breach is uncured (or immediately for breaches of Sections 6, 9, or 11, non-payment, or unlawful use). You may stop using the services and cancel renewal at any time per Section 4. Upon termination: access ends; unpaid fees for the current term become due; and upon written request within 30 days, we will export or delete your Client content per the DPA. Sections 5–8 and 13–17 survive termination.

13. Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISIBLE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, OR ANY PARTICULAR RESULT (SECTION 8).

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) VISIBLE'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES ACTUALLY PAID BY CLIENT TO VISIBLE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY TO CLIENT'S PAYMENT OBLIGATIONS, EITHER PARTY'S INDEMNIFICATION OBLIGATIONS, OR LIABILITY THAT CANNOT BE LIMITED BY LAW. THE PARTIES AGREE THIS ALLOCATION OF RISK IS REFLECTED IN THE FEES.

15. Indemnification

Client will defend, indemnify, and hold harmless Forever Cited and its owner, officers, and contractors from third-party claims, damages, and costs (including reasonable attorneys' fees) arising from: (a) Client content or materials Client provides or approves; (b) Client's violation of law or professional-conduct rules, including attorney-advertising rules; (c) Client's breach of these Terms; or (d) Client's use of deliverables after modification by Client or contrary to our written guidance. Forever Cited will defend Client against third-party claims that the unmodified Platform, as provided by us, infringes a US copyright or trademark, and will pay resulting damages finally awarded, provided Client gives prompt notice and reasonable cooperation and Forever Cited controls the defense; as our sole obligation we may modify or replace the infringing element or refund prepaid unused fees.

16. Governing Law; Arbitration; Class Waiver; 30-Day Opt-Out

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. The Federal Arbitration Act governs this Section.

Arbitration. Any dispute arising out of or relating to these Terms or the services that is not resolved informally within 30 days of written notice to hello@forevercited.ai shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator, seated in [COUNTY], California, conducted in English (with videoconference permitted). Judgment on the award may be entered in any court of competent jurisdiction. Either party may instead bring an individual claim in small-claims court, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or confidential information.

Class waiver. All disputes shall be arbitrated on an individual basis only. Neither party may participate in a class, collective, consolidated, or representative action, and the arbitrator may not consolidate claims or preside over any representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim shall proceed in court, not arbitration.

30-day opt-out. You may opt out of this arbitration agreement by emailing hello@forevercited.ai with the subject "Arbitration Opt-Out," your firm name, and account email within 30 days of first accepting these Terms. Opting out does not affect any other provision. For any dispute not subject to arbitration, the state and federal courts located in [COUNTY], California have exclusive jurisdiction, and each party consents to venue there.

17. General

Entire agreement: these Terms plus any order form, the Privacy Policy, Cookie Policy, DPA, and Disclaimer are the entire agreement; order forms control over these Terms if they conflict.
Changes: we may update these Terms prospectively; material changes will be notified by email or in-portal notice at least 30 days before taking effect, and continued use after that date is acceptance. Changes do not apply retroactively to pending disputes.
Assignment: you may not assign without our consent (not unreasonably withheld); we may assign to a successor in interest.
Force majeure: neither party is liable for delays caused by events beyond reasonable control.
Notices: to us at hello@forevercited.ai or [ADDRESS]; to you at your account email.
Publicity: we may identify Client by name and logo as a customer unless you opt out in writing.
Severability; waiver: unenforceable provisions are modified to the minimum extent necessary; failure to enforce is not a waiver.
Independent contractors: nothing creates a partnership, agency, or attorney-client relationship.

18. Contact

MNFST INC — d/b/a Forever Cited
[ADDRESS]
Email: hello@forevercited.ai